Customer help & FAQs
Fitment
How do I know an engine fits my car?+
Every engine is matched to a specific make, model and year. Use the parts finder, or send us your VIN or rego — we verify fitment for you before you pay, so you never order the wrong engine.
What does the 100% fitment guarantee cover?+
If we confirm an engine for your verified vehicle details and it turns out not to be the correct match, we'll make it right. Confirm your VIN at checkout so we can lock fitment in.
I only know my engine code — can you help?+
Yes. Tell us the code (e.g. D4HB, G4GC) along with your model and year and we'll confirm the right unit and any variations to watch for.
Warranty
How long is the warranty?+
Every engine comes with a 12-month part warranty as standard. Keep your invoice and fitment record; reach out and we'll guide any claim quickly.
Does fitting affect the warranty?+
Engines should be fitted by a qualified mechanic following correct procedures. We can provide guidance — contact us if you'd like a supply-and-fit arrangement.
Shipping
How much is shipping?+
Shipping is free Australia-wide on our crate engines. Delivery timeframes depend on your location — we'll confirm an estimate when you order.
Do you deliver to my area?+
We ship right across Australia, metro and regional. If you have a specific delivery requirement, let us know and we'll sort it.
Returns
Can I return an engine?+
Because fitment is confirmed before dispatch, returns are rare. If there's an issue, contact us straight away with your order number and we'll work through it with you under our returns policy.
Payment & ordering
What payment methods do you accept?+
We accept PayPal, Visa and Mastercard through a secure 128-bit SSL checkout with advanced encryption, so your purchase is protected.
Is my payment secure?+
Yes. All transactions run over an encrypted, SSL-secured connection. We never store your full card details.
Can I get a quote before ordering?+
Absolutely. Call 1300 200 320 or send an enquiry with your vehicle details and we'll provide a price and confirm availability.
Still have a question?
Our team is happy to help with fitment, quotes or orders.
Ready to get back on the road?
1300 200 320
Mon–Fri · expert help